Caring, Compassion, Leadership, & Transformation...9-8-97

In a week that has stretched our emotions, two women who met and embraced outside a Bronx church three months ago, died within five days of each other. From London's sunny streets to the monsoons of India, the Princess of the People and the Saint of the Gutters are being mourned in a unique global outpouring that reflects their lives and their impact. A 1996 London Daily poll placed Diana first and Mother Teresa second as the world's two most caring people.

And the sea change continues, both in Briton and throughout the world. Nothing reflects the accelerated pace of change more dramatically than the microchip, a device that doubles its speed every 18 months. From bar codes on a can of soup to depositing a paycheck at an automated-teller machine, the microchip and its related technology supercharge efficiency for both consumers and businesses in revolutionary ways that are shifting and changing for everyone in the working world. Less than two decades ago, the first Apple computer hit the commercial market as a hobbyist's toy. Now desktop computers are reshaping corporate America.

Although it's taken a while for businesses to reorganize and change structure, the transformation is happening. The industrial revolution changed the way Americans dealt with work, as has the computer and all its technological innovations. World leaders and their people struggle valiantly with issues facing them. Mubarak of Egypt held talks with the leaders of Jordan and the Palestinians in advance of U.S. Secretary of State Madeleine Albright's trip to the Middle East to try to save the Arab-Israeli peace process. Israeli Prime Minister Netanyahu is trying to quell a growing debate in his country over calls for an Israeli pullout from south Lebanon. Hundreds of thousands of people are celebrating Moscow's 850th birthday today, with an estimated three million people having attended the festivities. The Russian-American crew on Mir rested today after a six-hour spacewalk by Commander Solovyov and NASA researcher Michael Foale to fix the damaged space station.

Although leadership style isn't always an issue of gender, recent studies show that men and women often do manage in dramatically different ways. In her book, The Female Advantage: Women's Ways of Leadership, author Sally Helgesen reveals some of these differences. Women make time with their families a priority and are therefore more likely to be more understanding of subordinates who do likewise. Men are often collectors of information. Women stress the importance of sharing information. Women see relationships as a priority and make an effort to be available to subordinates.

In her book entitled, Toward a New Psychology of Women, Jean Baker Miller states, "The female view that one strengthens oneself by strengthening others is finding greater acceptance. Female values of inclusion and connection are emerging as valuable leadership qualities". Studies show that this type of management style is going to play an increasingly important role in business. For instance, according to a recent survey, salary/compensation ranked only sixth in importance among a list of job considerations. This is well behind intangibles like satisfaction and fulfillment. In the beautiful new Arthur Ashe Stadium, Martina Hingis, not quite 17, won the women's singles crown at the U.S. Open while Australian Patrick Rafter captured the men's singles crown.

The family celebrated the 84th birthday of my special Mom, I can now communicate online with my grandson, Josha, and my 6-month old grandson Trevor is trying hard to crawl. Change, Caring, Compassion, Leadership, Love, and Life Goes it must and should.

©1997 MarleneB.Brown,M.S.,CSP,CEO-MarmeLConsulting/TechnotouchMarketing Speaker/Consultant/Writer: FutureChange, Technology, Leadership, Sales & Mktg PO Box 83, Clark Mills, NY 13321 * Tel: 315/853-1318 * Fax: 315/853-4636 Author: the book"TechnoTouch:ManagingChange for 21stCenturyLeadership" & "TechnoTouch Marketing Trends" a bi-monthly newsletter. Email: * Visit our Web site at:

Feel free to forward as long as you keep author's byline intact. Thank you & let us hear from you.